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Portsmouth, NH
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Facility Information

 

Mass Markets established the Portsmouth, NH location in early 2013 as business expanded and needed new and diverse labor pools. Located on Pease International Tradeport (Formerly Pease Air Force Base), the site occupies 8,000 square feet and has 150 production stations, with an aggregate capacity of 300 FTE available to be activated almost immediately. The business park in which the Portsmouth location is situated in is over 3,000 acres, with 250 business and nearly 4 million square feet of available space. Due to its’ roots as an Air Force base, the telecom infrastructure is military grade, and the power production, while redundant by a gas generator, is run on site in the Tradeport by a dedicated power plant. The Portsmouth facility operates from 7 AM ET- 11 PM ET, due to facility rules. As Mass Markets keeps all machines virtually on the same network, the Portsmouth location also follows all PCI Level 1 protocols and procedures.

Familiarize Yourself With

The Town & People

 

Portsmouth, NH is a coastal town situated at the mouth of the Piscataqua River along the border of New Hampshire, and the northeast corner of Massachusetts. Settled in just 1623, Portsmouth makes claim to be America’s third-oldest city. The town was a major catalyst to the American revolution through Paul Revere’s Midday Ride to Portsmouth, where patriots engaged in “The highest act of treason and rebellion they could possibly commit,” by seizing British gunpowder. Now included in a metro area of 193,103 and home to 21,000 Americans, Portsmouth is a vibrant coastal New England city that honors its colorful history and preserves authenticity while remaining passionately engaged in shaping its future.

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The Culture

 

Portsmouth combines a 21st Century economy with the warmth of an intimate community that cherishes its rich heritage and unique charm. Old and new Portsmouth is showcased in its entertainment venues, art exhibits, festivals, scenic waterfront, historic homes and museums, and diverse restaurants. History is alive in the Strawbery Banke Museum, a 10-acre outdoor museum where nearly 400 years of American history is represented along the New Hampshire coast. Portsmouth is a true American gem and proper embodiment of American life stretching from colonialism to modernity.

Experienced, High-Quality

Talent Pool

 

Portsmouth’s median age of 44.8 is representative of an area filled with industry professionals with a history of contact center experience. Impressively, 61.5% of people in Portsmouth have obtained a higher education, therefore bolstering our human capital. That, paired with a diverse and progressive population, has enabled Mass Markets to reach new and diverse labor pools which strengthen our recruiting.

Portsmouth Accolades

 

#10 Lowest Unemployment Rates, Forbes, 2016
#14 Best Small Cities for Jobs, Forbes, 2015
#20 America’s Best Towns for the Holidays, Travel + Leisure, 2015
Best 50 Cities in America for Entrepreneurs, Livability.com, 2017
#5 Best Place to Live in New Hampshire, Movoto, 2018

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Your Business Compatibility With Mass Markets Portsmouth

Portmouth Demographics

 

Population: 193,103, 0.44% Growth
Median Age: 44.8
Number of Employees: 106,516, 2.34% Growth
Future Job Growth: 40.94%
College Attainment: 61.5%
Cost of Living: 32% higher than the national average
Median Household Income: $82,747, 3.02% Growth
Median Property Value: $302,100, 1.24% Growth
Unemployment Rate: 2.8%

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CONTACT INFO

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