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Spearfish, SD
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Facility Information

 

 Mass Markets has been established in the Spearfish, SD market since 2011, and is among our most modern facilities. Located just a short drive from downtown, the site is 10,000 sq. ft. with 130 production stations and an aggregate capacity of 260 FTE. Located in the Mountain Time Zone, this facility is slightly more connected to Western US markets and is open during broad hours of operation. Designed with Fortune 100 information security standards in mind, the site is partitioned to provide secure, dedicated seating. All separated segments of the building are secured by proxy door strikes, security cameras, and support paperless environment requirements should our partners require. A modern contact center, the site has a redundant and diverse network, off-site and secure data center; wall mounted LCD TV’s for custom reporting dashboards, and a contemporary and open station configuration.

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The Town & People

 

Spearfish is a town of 10,980 people located at the base of the beautiful Black Hills of South Dakota. The town was established in 1876 to accommodate the population moving westward during the Black Hills Gold Rush, despite territory disputes with the Sioux People. Astonishingly, the area would come to produce 10% of the world’s gold supply over the next 125 years. Like Spearfish, many boomtowns popped up during the Black Hills Gold Rush. The most famous of them, Deadwood, just happens to be a mere 15-minute drive from Spearfish.  The colorful, violent and lawless beginnings of Deadwood become apparent after stepping foot in the town. Spearfish is also the home of Black Hills State University, with areas of study including Business, Natural Sciences, Liberal Arts, and Education. With 40% of the town being students, there is no shortage of fresh minds and excitement.

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The Culture

 

The sense of community in Spearfish is apparent, especially if you head downtown on any Friday during the summer months. The Downtown Friday Nights festival takes place every Friday during summer and draws in a community of 5,000 people each week to share laughs and enjoy live entertainment. Apart from the city, Spearfish is surrounded by unmatched natural beauty, as the Black Hills provides stunning landscapes to explore and marvel.

 Dedicated & Loyal

Workforce

 

Being a smaller population center, Mass Markets is proud to be a major employer for Spearfish and the surrounding area. With 130 current agent stations and capacity for 260, Mass Markets will continue to provide reliable work for our Spearfish residents. Although we compete with the tourism industry for workers, Mass Markets creates a significant opportunity for residents especially during the slow months when tourism halts. The mutual respect between residents and Mass Markets has created a dedicated and loyal workforce from which the Spearfish facility draws its strength from.

Spearfish Recognition

 

The Black Hills are designated a National Forest, Department of Agriculture, 1893
Deadwood Named “Best Main Street” in South Dakota, National Life Group, 2016
Spearfish named Top 50 Best “Hippie Towns,” Thrillist.com, 2016
Spearfish Canyon designated a “National Forest Scenic Byway,” America’s Scenic Byways

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Your Business Compatibility With Mass Markets Spearfish

Spearfish Demographics

 

Population: 24,645, 0.68% Growth
Median Age: 41.5
Median Household income: $45,548
Number of Employees: 13,004, 2.69% growth
Median Property Value: $180,100, 4.35% Growth
Future Job Growth (Over 10 years): 40.21%
College Attainment: 29.6%
Cost of Living: 6% below national average
Unemployment Rate: 3.4%

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