BUSINESS-TO-BUSINESS CUSTOMER AND PROSPECT SOLUTIONS
Inside Sales, Account Management, Lead Generation, Customer Care, and Business Process Support
CUSTOMIZED B2B CUSTOMER CONTACT SOLUTIONS
High-Value Business Interactions For Top of Funnel Lead Generation, Customer Acquisition, Customer Relationship Management, and Customer Care
Mass Markets has embraced the fact that business-to-business sales, lead generation, and even service-oriented interactions require specialized infrastructure, talent, training, tools, and technology. Quality B2B program execution requires specialized, custom solutions.
Each B2B project deployed at Mass Markets has a unique design encompassing human capital, customer experience, training, high-value sales tactics, customer relationship management systems (CRM), and technology that supports a multi-touch, multi-channel approach to acquisition, retention and customer service.
Whether you are looking to outsource for the first time or challenge your current provider, Mass Markets will provide you with a simple and comprehensive proposal and pricing quote tailored to your specific B2B program requirements.
Fill out the form below to speak with a member of our team about a business-to-business contact center solution for your sales, customer service, lead generation, or account management program. Our initial consultation consists of a simple introductory call and discovery surrounding a few key project elements and we take it from there.
INITIAL B2B CONSULTATION
- A brief overview of Mass Markets
- An introduction to your company and project
- Review of your program goals and requirements
- A discussion surrounding your implementation timeline
- Overview of the program implementation process
- Analysis of facility and staffing requirements
- A discussion surrounding potential pricing structures