Blended Predictive Dialer
Use Blended Predictive Dialer to efficiently deploy outbound and receive inbound calls
Integrated automation results in more efficient call handling
Automated outbound call initiation & inbound call reception, & increased agent efficiency
Eliminate Wasted Time in Transition from Call-to-Call
Control & customize the pace of automated outbound call execution
Efficiency is the name of the game, and blended predictive dialer is the MVP. Blended predictive dialer works to eliminate the time spent in transition from call-to-call by utilizing automation to supply inbound or outbound calls to active agents. This automation ensures that agents are productive and efficient while actively receiving or executing inbound and outbound calls.
Predictive dialer also predicts and connects agents to calls which will be answered, as opposed to receiving answering machines, busy signals, or other automated devices. Deployment and integration of predictive dialer is quick and easy, with seamless integration.