CUSTOMER CARE AND CONTACT CENTER SOLUTIONS
ENHANCE YOUR SALES PIPELINE
Mass Markets is one of the most experienced B2B call center outsourcing companies in the industry. We are experts in B2B lead generation and developing qualified prospect opportunities to generate new business.
It’s vital to maintain campaigns over longer periods of time. Cold calling works when it’s conducted on a long-term and consistent basis. Cold callers should not pressure customers to make a decision on the first call, however it’s important to encourage resolution, especially if the opportunity should arise.
CUSTOMER SERVICE EXCELLENCE
Delivering an excellent customer experience starts with great customer service representatives, and Mass Markets has them. Our B2B dedicated agents are trained specifically for each project they are assigned, learning every facet of information possible to further increase their chances of closing a deal, while acting as a transparent extension of your brand.
ENHANCE YOUR SALES FORCE
Mass Markets B2B outbound call center campaigns can enhance your existing sales force or we can serve as your own dedicated inside sales team. Mass Markets sales experts read from scripts that are written by you, custom to your type of business, so you can feel comfortable knowing you are always represented the way you want. Don’t have time to write your own script? We got your back! Mass Markets skilled and experienced outbound management team can help create a customized script that outlines your key selling points. What are you waiting for? Click Here to begin.
BOOST SALES WITHOUT ADDING STAFF
With Mass Markets call center outsourcing; you’ll boost your sales resources without adding more staff and increasing overhead. Mass Markets will manage a scalable team of talented sales professionals who focus only on telesales. Partner with Mass Markets for B2B Lead Generation and/or outbound sales. The industries top provider of outsourced call center services across the customer account lifecycle.
LET OUR EXPERIENCE GUIDE YOU
Overnight, Mass Markets can deploy an unrivaled team of call center representatives with the education, motivation and business savvy to sell your products and services at the highest level of professionalism. Let Mass Market’s tech-enabled call center capabilities help you realize your company’s full market potential. Contact Us today for more information or to receive a quote for B2B OB/IB Services.
BECOME A PARTNER AND WIN
We have a track record of delivering results on a variety of projects including complex B2B customer service selling and 24/7 technical support. Our B2B experience spans multiple industries and includes multiple high profile clients with demanding service level and seasonal staffing requirements. We recognize that every B2B project is unique and develop custom solutions that consistently achieved leading results for all the clients we service.
We are ready to serve you
24/7 Call Center Services
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As the marketplace has shifted towards high quality interactions between business and consumer, Mass Markets has exhibited continuous innovation to ensure communication is timely, clear, and effective.
|SDVOSB||Yes via JV|
|561422||(Primary NAICS Code) Telemarketing Bureaus/Other Contact Centers|
|519190||All Other Information Services|
|518210||Data Processing, Hosting, and Related Services|
|524292||Third Party Administration of Insurance and Pension Funds|
|541511||Custom Computer Programming Services|
|541512||Computer Systems Design Services|
|541519||Other Computer Related Services|
|541611||Administrative Management and General Management Consulting|
|541613||Marketing Consulting Services|
|541990||All Other Professional, Scientific, and Technical Services|
|561110||Office Administrative Services|
|561320||Temporary Help Services|
|561421||Telephone Answering Services|
|561499||All Other Business Support Services|
|561990||All Other Support Services|
For Address Information Click Here.