Digital Experience Platforms (DXP)
Our omnichannel services help brands orchestrate a seamless customer experience within and across the entire customer account lifecycle.
Your customers want to engage with your brand online and offline, through multiple channels, and they expect consistent experiences. We help you realize the true value and business results of an omnichannel approach through orchestration, not just technology, so you can deliver the best experience your customers demand.
Call Center Software
Social Media Support
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As the marketplace has shifted towards high quality interactions between business and consumer, Mass Markets has exhibited continuous innovation to ensure communication is timely, clear, and effective.
|SDVOSB||Yes via JV|
|561422||(Primary NAICS Code) Telemarketing Bureaus/Other Contact Centers|
|519190||All Other Information Services|
|518210||Data Processing, Hosting, and Related Services|
|524292||Third Party Administration of Insurance and Pension Funds|
|541511||Custom Computer Programming Services|
|541512||Computer Systems Design Services|
|541519||Other Computer Related Services|
|541611||Administrative Management and General Management Consulting|
|541613||Marketing Consulting Services|
|541990||All Other Professional, Scientific, and Technical Services|
|561110||Office Administrative Services|
|561320||Temporary Help Services|
|561421||Telephone Answering Services|
|561499||All Other Business Support Services|
|561990||All Other Support Services|
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