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PROGRESSION YOU CAN COUNT ON

 Associates receive regular wage increases. 

WEEKLY PAYCHECKS. FULL BENEFITS.

Full suite of benefits to choose from. 

GROW WITH US

Abundant opportunities for personal and professional growth.

CONTACT CENTER JOB OPENINGS

Inbound Customer Services, Outbound Sales, Chat, and Back-Office Representative Positions as well as front-line management, IT, programming, human resources, and business development opportunities.

CAREERS AT MASS MARKETS

Customer Service, Sales, Operations Management, Information Technology, Human Resources, Programming, and Business Development

 With fantastic clients, an impressive 15-year history and an unrelenting focus on people, technology and innovation, it’s an exciting time to join Mass Markets.  With call center job openings in every area of the business, whether you are looking for a job in inbound customer service, outbound sales, information technology, human resources, or operations management, there are opportunities with Mass Markets.  We are stronger than ever, and with the right people on board, we’re about to take our business and business process outsourcing to a new level. As an end-to-end provider of business process outsourcing, we provide call center services and technology for critical business functions such as customer service, inside sales, back-office processing, chat support and more. We work on behalf of some of the most recognizable brands in the industry, and we are widely considered a premier partner in our space. 

CALL CENTER JOBS ACROSS THE US

Job Openings in Iowa City, IA, West Des Moines, IA, Dakota Dunes, SD, and Spearfish, SD

IOWA CITY, IA JOBS

W. DES MOINES, IA JOBS

DAKOTA DUNES, SD JOBS

SPEARFISH, SD JOBS

5 YEARS & COUNTING


"Working at Mass Markets has provided a kind of opportunity I have never experienced at any past employment. There is help available to make sure you can exceed with your daily work and each day offers something different keeping you on your toes.”

- Toni Sargent, West Des Moines, IA

2016-11-08T16:40:59+00:00

- Toni Sargent, West Des Moines, IA

"Working at Mass Markets has provided a kind of opportunity I have never experienced at any past employment. There is help available to make sure you can exceed with your daily work and each day offers something different keeping you on your toes.”

A WONDERFUL EXPERIENCE


"Working here at Mass Markets has been a wonderful experience. The people are great and have become a wonderful extended family. The pay is competitive in the call center field. It's really such a great place to work.”

- Phylleshia Larsen, Dakota Dunes, SD

2016-11-08T16:51:33+00:00

- Phylleshia Larsen, Dakota Dunes, SD

"Working here at Mass Markets has been a wonderful experience. The people are great and have become a wonderful extended family. The pay is competitive in the call center field. It's really such a great place to work.”

GREAT HOURS


"I love Mass Markets because It Is so friendly. Coworkers are like family! There are great hours and no holidays Is a plus. That’s just the whip cream on top! Come find out yourself!”

- Anastasia Wilde, Dakota Dunes, SD

2016-11-08T16:59:09+00:00

- Anastasia Wilde, Dakota Dunes, SD

"I love Mass Markets because It Is so friendly. Coworkers are like family! There are great hours and no holidays Is a plus. That’s just the whip cream on top! Come find out yourself!”

WORLD CLASS


"I like working at Mass Markets because they provide a world class, extensive training to get you ready for the job."

- Josie Shaw, West Des Moines, IA

2016-11-08T17:00:41+00:00

- Josie Shaw, West Des Moines, IA

"I like working at Mass Markets because they provide a world class, extensive training to get you ready for the job."

THIS PLACE ROCKS


“This place rocks!!!! I have never had a job that made me enjoy my work until now. Go Mass Markets!!!”

- Jazlyn Richardson, West Des Moines, IA

2016-11-08T17:02:27+00:00

- Jazlyn Richardson, West Des Moines, IA

“This place rocks!!!! I have never had a job that made me enjoy my work until now. Go Mass Markets!!!”

MASSIVE OPPORTUNITY


“Ma$$ market$ = ma$$ opportunities$”

- Teresia Bennett, Iowa City, IA

2016-11-08T17:03:39+00:00

- Teresia Bennett, Iowa City, IA

“Ma$$ market$ = ma$$ opportunities$”

EXCITING


"I love working for Mass Markets because there Is always something exciting going on. There are contests where we can win a multiple of prizes, along with random moments when the supervisors start singing!”

- Shanada Hawkins, Spearfish, SD

2016-11-08T17:05:49+00:00

- Shanada Hawkins, Spearfish, SD

"I love working for Mass Markets because there Is always something exciting going on. There are contests where we can win a multiple of prizes, along with random moments when the supervisors start singing!”

TOTAL REWARDS

Taking care of our employees does not end with lucrative compentation, it only starts there.

FEATURED ROLES

SIMPLE APPLICATION, A FEW QUICK CHATS

CUSTOMER SERVICE

REPRESENTATIVE
Do you like helping people? Patient & reliable? Good with a computer?

INSIDE SALES

AGENT
Love talking to people? Overflowing with confidence & enthusiasm?

MANAGEMENT

LEADERSHIP
Background in customer service & sales? Know how organizations grow?

ADMINISTRATIVE

SUPPORT
Experience helping organizations grow? Like seeing your team succeed?

EMBRACING DIVERSITY

WHERE UNIQUE THRIVES
We thrive because of the diversity of our extraordinary team members. Encouraging different, innovative thinking that challenges the status quo, our workforce is composed of contrasting backgrounds. All qualified applicants receive consideration for employment at Mass Markets without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law.

VOW TO HIRE VETERANS

STRENGTHEN THE TEAM
Valuing the selfless service of our military, veteran and active military members are exceptional additions to our team. Military service members demonstrate a commitment to excellence and teamwork that is so crucial to our culture. These valuable community members can expect to grow with our team. As a proud employer of American service members, we thank those that have & continue to protect our nation. When speaking with a recruiting specialist, please ask how we support our veteran team members.

OUR OFFICES

GLOBAL CAPABILITIES.  LOCAL VALUES.
 The Mass Markets team enjoys working at state-of-the-art facilities across the Midwest. If you are interested in relocating, Mass Markets regularly offers relocation to employees with a desire to move up within the company at one of our four locations.

CONTACT US

LETS TALK, OR EXCHANGE E-MAIL, OR CHAT ONLINE
Careers
(888) 387-1989
E-Mail
careers@massmarkets.com
Chat
START CONVERSATION HERE!

BE SOCIAL

FOLLOW US & STAY INFORMED

INTERNSHIPS

LEARN THE LATEST SKILLSETS
An invaluable experience for those beginning their careers. Designed to promote a strong base corporate skill sets, providing real-life experience and a competitive advantage for interns.The Mass Markets internship programs are open to all motivated individuals seeking professional-level experience in their fields.

GET READY

HELPFUL INFORMATION
Additional information on the interview process can be downloaded below.  It never hurts to be prepared. For handy tips on how to approach job applications and interviews– click on the link below to download our factsheets with some pointers on how to stand out from the crowd. And remember, the first step is to apply!

CAN’T FIND WHAT YOU ARE LOOKING FOR?

CONNECT WITH US FOR MORE INFORMATION
If you aren’t sure what you are looking for or there are not any current open positions that are a good fit, you can still reach out to our recruitment team to make sure you are considered for new opportunities. Simply follow the steps and if a position becomes available, we will contact you!

Home » JOBS

Summary
Service Type
Customer Service and Sales Call Center Jobs
Provider Name
Mass Markets,
2937 Sierra Ct. SW,Iowa City,IA-52240,
Telephone No.+1 (888) 387-1989
Area
United States of America
Description
Find the perfect call center job at Mass Markets! Job openings in inbound customer service, outbound sales, customer relationship management, back-office, information technology, client services, human resources, programming, and operations management. Full-time and part-time positions are available.
CONTACT SALES

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