Careers At Mass Markets
With fantastic clients, an impressive 15-year history and an unrelenting focus on people, technology and innovation, it’s an exciting time to join Mass Markets. With call center job openings in every area of the business, whether you are looking for a job in inbound customer service, outbound sales, information technology, human resources, or operations management, there are opportunities with Mass Markets.
STRONGER THAN EVER
We are stronger than ever and with the right people on board, we’re about to take our business to a whole new level.
As an end-to-end provider of business process outsourcing, we provide call center services and technology for critical business functions such as customer service, inside sales, back-office processing, chat support and more.
Mass Markets works on behalf of some of the most recognizable brands in the industry and we are widely considered a premier partner in the contact center industry. Are you ready to take the next step?
Do you like helping people? Customer service is the provision of service to customers before, during and after a purchase.
Love talking to people? Inside sales is the dominant sales model for reps in B2B, tech, SaaS, and a variety of B2C industries selling high-ticket items.
Premium Managing Positions. Find top executive job offers. Click the button below to apply for a Management position with Mass Markets.
Do you have Administrative Experience that you’re willing to put to the test? Click the button below to view Administration positions.
CONFIDENT, ENTHUSIASTIC AND FUN.
What we look for at Mass Markets
Our team truly believes in the old adage that you should hire for attitude and train for skill, so that anyone willing to work hard has the opportunity for success. At Mass Markets, we are looking for bright, motivated people who want to be an active part of our growth. We want a team committed to being the best at what they do, day over day. When you are part of the Mass Markets team, you are part of a legacy of hardworking, creative and fun people who come together every day with the drive to make an impact on themselves, their teammates, and the growing organization.
INTERNSHIPS AT MASS MARKETS
KICKSTART YOUR CAREER
An experience that proves to be invaluable when building a resume. Our internship program is designed to promote a strong base of new talent while providing real-life experience and a competitive advantage for our interns. The Mass Markets internship programs are open to all motivated individuals seeking professional-level experience in their fields.
WHERE UNIQUE THRIVES
We thrive because of the diversity of our extraordinary team members. Encouraging different, innovative thinking that challenges the status quo, our workforce is composed of contrasting backgrounds. All qualified applicants receive consideration for employment at Mass Markets without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law.
THANK YOU FOR YOUR SERVICE
VOW TO HIRE VETERANS
Valuing the selfless service of our military, veteran and active military members are exceptional additions to our team. Military service members demonstrate a commitment to excellence and teamwork that is so crucial to our culture. These valuable community members can expect to grow with our team. As a proud employer of American service members, we thank those that have & continue to protect our nation. When speaking with a recruiting specialist, please ask how we support our veteran team members.
SEARCH JOBS BY LOCATION
If you aren’t sure what you are looking for or there are not any current open positions that are a good fit, you can still reach out to our recruitment team to make sure you are considered for new opportunities. Simply follow the steps and if a position becomes available, we will contact you!
IOWA CITY, IA
2937 Sierra Ct. SW
Iowa City, IA 52240
West Des Moines, IA
7780 Office Plaza Dr. S
West Des Moines, IA 50266
SIOUX CITY, IA
5800 Discovery Blvd.
Sioux City, IA 51111
120 Industrial Dr.
Spearfish, SD 57049
100 Cummings Center
Beverly, MA 01915
222 International Dr.
Portsmouth, NH 03801
8001 Chatham Center Dr.
Savannah, GA 31405
SYDNEY, NS CANADA
90 Inglis St., Unit A005
Sydney NS B1P 1W8
6703 Southpoint Drive North
Jacksonville, FL 32216
CULTURE IS YOUR BRAND
Mass Markets’ work-life is centered on our employees. There are regularly planned monthly fun events, monthly and quarterly recognition programs and plenty of high fives day to day.
If you are looking for a dull work environment, look elsewhere. Mass Markets’ most valuable resource is truly its people. Our ability to field a team that truly cares about the success and support of its program is a highlight of Mass Markets’ solutions.
Work Life Balance
Blending your work and personal responsibilities is essential. We want team members for the long haul. This requires a high degree of flexibility on both sides and a shared commitment to getting the job done. The health and well-being of our employees are a top priority at Mass Markets.
We work hard to ensure a healthy balance between work, personal and family life for our employees and adjust and work with team members when necessary to achieve this goal.
Mass Markets offers continuous improvement training to ensure constant growth in your role and skill-set. Our Practices for Results in Sales and Service Manager (PRISSM) provides interested employees with a clear trajectory for promotion to management positions.
Our GENESIS orientation and new hire training program will prepare you for success in your new role and provides the tools and contacts to feel good about the job.
When it comes to benefits, Mass Markets aims to provide our employees with as many options as possible.